Nearly two out of three executives who responded to the latest global survey of business executives conducted by The McKinsey Quarterly1 say they face increasing risks to their ability to supply their customers with goods and services cost effectively.
The executives identify a wide variety of risks; topping the list is the availability of well-trained labor. Few executives express confidence in their company's ability to manage these risks successfully, and companies are making surprisingly little use of some well-known tools that could help.
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