Every quarter, some McKinsey Quarterly insights rise to the top. Listed here are the best-read articles of the second quarter of 2006.

1. STRATEGY | Learning to let go: Making better exit decisions
Psychological biases can make it difficult to get out of an ailing business.

2. ORGANIZATION | Making a market in talent
A 21st-century company should put as much effort into developing its talented employees as it puts into recruiting them.

3. GOVERNANCE | When social issues become strategic
Executives ignore sociopolitical debates at their own peril. (Premium)

4. STRATEGY | An executive take on the top business trends: A McKinsey Global Survey
Executives report an accelerating pace of change in an increasingly competitive business environment, driven by knowledge and information trends and the forces of globalization.

5. ORGANIZATION | Competitive advantage from better interactions
Tacit interactions are becoming central to economic activity. Making those who undertake them more effective isn't like tweaking a production line.

6. MARKETING | Using call centers to boost revenue
Many companies can turn their inbound call centers into powerful engines for growth. (Premium)

7. OPERATIONS | The untapped market for offshore services
Business processes and traditionally outsourced—but not offshored—IT services will be the main drivers of offshoring growth in the near future. (Premium)

8. ECONOMIC STUDIES | The value of China's emerging middle class
Demographic shifts and a burgeoning economy will unleash a huge wave of consumer spending in urban China.

9. ORGANIZATION | The adaptable corporation
To survive, organizations must execute in the present and adapt to the future. Few of them manage to do both well.
(As a bonus for subscribing to the Top Ten Newsletter, you can read this premium article via a complimentary guest pass. To do so, click through to it directly from this e-mail by July 12.)

10. STRATEGY | Ten trends to watch in 2006
Macroeconomic factors, environmental and social issues, and business and industry developments will all profoundly shape the corporate landscape in the coming years.