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Monthly
Newsletter
December 2010
Editors’ choice
The rise of the networked enterprise: Web 2.0 finds its payday
Twitter and YouTube show the power of Web 2.0—social networks, blogs, wikis, and other social Internet tools and technologies—to attract attention, but most managers wonder if it’s an enduring trend or a passing fad for teenagers. New McKinsey research shows that an elite group of companies are increasing their market share and operating profits by using Web 2.0 both to connect their own employees and to extend and deepen their ties to customers, partners, and suppliers. To learn more and hear from one of the authors in an accompanying podcast, read “The rise of the networked enterprise: Web 2.0 finds its payday.”
Also explore our annually updated “Business and Web 2.0: An interactive feature” to see how businesses continue to evaluate their use of and satisfaction with Web 2.0.
This month’s highlights
ECONOMIC STUDIES
How the growth of emerging markets will strain global finance
Surging demand for capital, led by developing economies, could put upward pressure on interest rates and crowd out some investment. (In a related podcast, the authors explore how businesses and policy makers will have to adapt to a world of more costly and less plentiful capital.)
STRATEGY
Global forces shaping the future of business and society
In this video, McKinsey’s managing director Dominic Barton and other partners discuss global trends and the ways companies can use them.
STRATEGY
Dispatches from the front lines of management innovation
Meet the M-Prize winners—organizations honored by Gary Hamel’s Management Innovation eXchange (MIX).
BUSINESS TECHNOLOGY
How IT is managing new demands: McKinsey Global Survey results
In our fifth business technology survey, executives say they want both more immediate value from IT and forward-looking strategies from technology leaders to support growth and innovation.
BUSINESS TECHNOLOGY
Reshaping IT management for turbulent times
A new model for managing IT combines factory-style productivity to control costs with a more nimble, innovative approach to accommodate rapid change.
CORPORATE FINANCE
Past lessons for China’s new joint ventures
As multinationals revive interest in collaborating with Chinese partners, the lessons of past ventures bear remembering.
STRATEGY
McKinsey conversations with global leaders: Jim Owens of Caterpillar
In an interactive video, Caterpillar’s former chairman and CEO reflects on an unconventional career path, organizational change, and how and where to stay competitive over the long term.
OPERATIONS
The challenges ahead for supply chains: McKinsey Global Survey results
Senior executives say that their companies manage key trade-offs well, but add that rising risk, limited collaboration, and low CEO involvement all impede better performance.
FINANCIAL SERVICES
A new idea in banking for the poor
By teaming up with retail outlets in low-income, often hard-to-reach areas, financial institutions can create value for both themselves and their new customers.
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Also new
The IT component in insurance industry performance
The value in outsourcing legacy insurance products
How does a school system improve?
Seven priorities for the UK economy
Basel III: Now the hard part for European banks
Chart Focus
Will US consumers pay for health care?
The recent US health care insurance law will increase the consumer’s role as many previously uninsured people seek medical services and become responsible for balance-after-insurance payments. This shift also challenges providers, few of whom can present bills at the point of service and collect immediately. Conventional wisdom says that many US consumers can’t—or won’t—pay. Yet a McKinsey survey shows otherwise.
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