May 2006
They should consider the business unit model, but independence must be balanced by coordination.
Abstract
August 2005
Offerings from low-cost carriers, traditional airlines, and charter companies are now converging.
Abstract
August 2004
Bus and train systems habitually run at a loss. But public-transit agencies could lower costs and raise the quality of service by emulating best practices from around the world.
Abstract
November 2003
In other process-, labor-, and capital-intensive industries, superb operators win. Why should airlines be different?
Abstract
November 2003
Liberalization is coming and Europe needs to get ready—fast.
Abstract
May 2003
The customers’ demands are outpacing the logistics providers’ ability to meet them.
Abstract
February 2003
Continued consolidation is needed but won’t be enough—only IT-enabled innovation can help road freight companies enjoy productivity growth rates like those of the late ‘90s.
Abstract