March 2007
Profitable businesses at home have led Gulf telcos to expand nearby regions. But success abroad will require a whole new set of skills.
Abstract
December 2006
As telecommunications carriers invest heavily in new IP
technologies, the path to profitability is uncertain—but the migration effort yields the best results when
carriers get the basics right.
Abstract
February 2005
Telecom companies play a key role in automating the sales and service processes of other sectors. Now they must automate their own.
Abstract
August 2004
Regulation and technology have loosened the incumbents’ grip on the ‘last mile’ in telecommunications, but weakening these companies further could make them abandon their vital investments in infrastructure.
Abstract
February 2004
Must video walk the same plank that music did?
Abstract
November 2003
Carriers can increase their profits—by getting more value from existing customers and being more selective about new ones.
Abstract
August 2003
Mobile-telecom companies must redraw their IT architecture if they hope to market new services quickly and cheaply.
Abstract