Article at a glance:

The return of artificial intelligence

Will artificial intelligence ever have any real applications in the business world? Those who have followed the cycles of hype around the technology during the past 20 years can be forgiven their skepticism. Now, however, the AI-development community has generated techniques that are beginning to show promise for solving real business problems involving complex data in dynamic environments—problems such as detecting fraud and automating work flows within and across organizations.

The take-away

Is artificial intelligence right for your business? The technology isn't appropriate for all information problems—but it does solve some of them very well indeed. This article suggests a three-step process for determining whether AI can help your company.