McKinsey Quarterly is the business journal of McKinsey & Company.
OCTOBER 2009
A new managed-services business model helps both the customers and the employees of offshore-service providers.
SEPTEMBER 2009
BPO providers often rely on a limited number of geographic locations, exposing themselves to unnecessary risk. They can mitigate these risks in the same way that financial managers do—by diversifying their holdings.
AUGUST 2009
India’s technology and business services industry can defend and even expand its global market share, but only if it learns to innovate.
JULY 2009
As more companies offshore their infrastructure work, more are experiencing the problems of the onshore-to-offshore transition.
FEBRUARY 2009
The year 2009 will be challenging for CIOs. Here’s how to play your hand.
MAY 2009
The IT organization and the business units should be much more in tune. Here’s one way to make that happen.
APRIL 2009
How a new document advisory unit at one company produced some significant gains.
DECEMBER 2008
Many IT organizations will reduce their spending in 2009. A strong management focus can mitigate the pain—and create opportunities.
NOVEMBER 2008
The demand for data center capacity worldwide has led to a sharp rise in IT costs and a steady increase in carbon emissions. A new efficiency metric provides companies with a clear yardstick for measuring progress.
OCTOBER 2008
Information and communications technologies will become a major source of greenhouse gas emissions but can abate far more of them.
SEPTEMBER 2008
Looking to slash your IT investments? Consider the possibility that targeted ones might generate savings and revenues exceeding what you could save through cost cutting.
JUNE 2008
The creation of knowledge, products, and services by online communities of companies and consumers is still in its earliest stages. Who knows where it will lead?
As the information storage needs of many large enterprises grow and become more complex, IT executives must have better policies to guide their efforts.
DECEMBER 2007
Eight emerging trends are transforming many markets and businesses. Executives should learn to shape the outcome rather than just react to it.
JANUARY 2008
JULY 2008
NOVEMBER 2009
In the ‘new normal,’ successful CIOs will search for value through experimentation with customers and partners.
The era of the nomadic Web is upon us. But questions still remain as to how things will play out in a wireless world.
Despite spending enormous amounts on Web-based initiatives, government agencies often fail to meet users’ needs online. By employing new governance models, investing in Web capabilities, and embracing user participation, agencies can raise the effectiveness of their online presence.
A joint effort by IT and business leaders can help companies not only to save money but also to prepare for the return of growth.
CIOs and CTOs should take the lead in explaining how IT infrastructure creates business value—especially in challenging times.
MARCH 2009
Grasping the business value from IT is challenging. CIOs who are successful in this endeavor broaden their scope of action beyond the technical sphere and traditional IT levers.
Web 2.0 tools present a vast array of opportunities—for companies that know how to use them.
Senior corporate leaders and tech executives want IT to better serve business strategy, but current performance still falls short, our third annual survey reveals.
Companies are using more Web 2.0 tools and technologies than they were last year, sometimes for more complex business purposes, according to McKinsey’s second annual survey on Web 2.0. Companies that are satisfied with their use of these tools are starting to see changes throughout the enterprise.
MAY 2008
China faces major challenges to becoming a global giant in the offshoring and outsourcing of services.
AUGUST 2007
The success of online participatory media—video-sharing sites and corporate wikis alike—depends on the quality contributions of a small core of enthusiasts.
MAY 2007
IT executives say that they are now helping to shape business strategy but need to improve their ability to tap innovation.
McKinsey's Business Technology Office publishes a print collection several times a year. The most recent edition includes these articles.
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