August 2005
Offerings from low-cost carriers, traditional airlines, and charter companies are now converging.
Abstract
February 2005
Streamlining the flow of goods within an existing infrastructure often makes more sense than expanding it.
Abstract
November 2003
In other process-, labor-, and capital-intensive industries, superb operators win. Why should airlines be different?
Abstract
May 2003
The customers’ demands are outpacing the logistics providers’ ability to meet them.
Abstract
February 2003
Continued consolidation is needed but won’t be enough—only IT-enabled innovation can help road freight companies enjoy productivity growth rates like those of the late ‘90s.
Abstract
November 2002
Europe’s most successful no-frills carriers are making a lot of money. But as they mature, they will have problems expanding.
Abstract
August 2002
Airlines can capture more value and hang on to more of their customers by focusing, once again, on their CRM programs.
Abstract
June 2002
New strategies could help the business recover—but will also put more pressure on established players.
Abstract
May 2002
Freight transportation companies have moved slowly to keep up with modern business practices. Risk and revenue management could provide the boost the industry needs.
Abstract
December 2000
To sustain India’s rapid growth, the country’s railroads must become more efficient—and the best way could be restructuring, not privatization.
Abstract
August 2000
IT systems are as common as forklifts in modern logistics. “Best practice in logistics” describes a report showing that the best logistics services providers and their customers, going beyond the tracking of shipments by computer, are investing in highly integrated systems across internal and external supply chains.
Abstract
May 1998
So far, deregulation has destroyed profits in this essential sector. But markets are growing and three distinct customer needs are emerging. Here’s a plan for turning around incumbents.
Abstract
November 1997
Several industry structures are possible. Railroads need to shape, adapt, choose a niche, or sell out.
Abstract
August 1997
Some European airlines have mastered the hub-and-spoke techniques pioneered in the United States. Others haven’t even started to learn. For them, the sun may already have set.
Abstract
February 1997
Back when protected national airlines dominated their home markets, they had little reason to improve their internal distribution or relationships with external distributors. Their world has changed. Airlines must change with it.
Abstract
November 1996
Cost pressures, changing customer demands, and new technology could herald a dramatic change in the way airline tickets are distributed in the next three to five years. Travel agents have most to lose given their market dominance and reliance on ticket sales for much of their revenue.
Abstract
November 1995
First understand sources of advantage: input costs, product and process design. Then ask, will they sustain growth in new markets? Four options: withdraw, compete, co-exist, or cooperate.
Abstract
August 1995
How bad is it? Some companies are making razor blades. One million, mostly unpaid, engineers. But an emerging commercial market offers hope. Can the players work with Western suppliers?
Abstract
November 1994
As deregulation bites, Europe’s airlines must decide where their strengths lie—or risk being grounded.
Abstract