Phase two of the digital
revolution is hard upon us. During the first phase, members of about 35
percent of US households and 17 percent of European ones became active
Internet users.1 During the
second, broadband—high-speed Internet access, which delivers applications
such as teleconferencing, interactive entertainment, and serious distance
learning—will make its way into homes and businesses around the world.
In the United States, two main broadband technologies—Digital Subscriber
Line and cable—will usher in the new era. Within four years, one-quarter
of the country’s homes and more than 40 percent of its small businesses
are likely to be using one of them.2
Both technologies rely on wires originally laid down for other purposes.
DSL travels over ordinary copper telephone lines, which span the "last
mile" from a telephone company’s local service office to the home. Cable
runs through coaxial cables, which have delivered pay television to many
US homes for at least three decades.
Although both technologies will probably claim meaningful market share eventually, the question of which will take the lead—especially in higher-margin market segments—is of no small concern to the companies that have staked large bets on the outcome. AT&T, for example, spent tens of...