A rising demand for integrated IT and telecom services

Many CIOs want to outsource their IT and telecommunications needs to a single vendor, but few vendors are sufficiently talented in both realms to win their business.
By farming out responsibility for managing the end-to-end integration of IT and telecom services to a single provider, CIOs hope to gain greater savings as well as an opportunity to focus on business issues.
To win this new business, IT and telecom services providers will need to acquire new skills or find partners with complementary ones.

Exhibit: Our survey asked senior IT executives how much they agree with these statements.

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