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Beating the odds in market entry

How to avoid the cognitive biases that undermine market entry decisions.

NOVEMBER 2005 • John T. Horn, Dan P. Lovallo, and S. Patrick Viguerie

The annals of business history report that for every successful market entry, about four fail. Inexperienced start-ups suffer some of these disappointments, but so do many sophisticated corporations and seasoned entrepreneurs who should know better. After all, industrial economists and strategists generally agree about what makes market entrants successful: factors such as timing, scale relative to the competition, and the ability to leverage complementary assets. Moreover, the magnitude and importance of entry decisions—encompassing everything from geographic expansion to new products to diversification efforts—should prompt detailed analysis.

But cognitive biases—systematic errors in the way executives process information—often wreak havoc on market entry decisions.1 For one thing, when confronted with a difficult decision, most executives rely solely on an inside view: they focus excessively on the specific case at hand. This tendency prevents many of them from developing an outside perspective based on previous market entries and even from evaluating opportunities in the light of common predictors of success. Furthermore, when an analysis is conducted, cognitive biases often lead executives to believe that a company's skills are more relevant than they really are, that the potential market is bigger than it actually is, or that rivals won't respond to the entry...

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