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Pricing in a proliferating world

Juggling thousands or even millions of price points calls for common systems, greater transparency in performance, and an organizational balance between centralization and decentralization.

price management article, pricing strategies creating value, Marketing & Sales

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The exploding number of brands, channels, and distinct customer segments means that many companies must now juggle hundreds of thousands—in some cases, millions—of price points while seeking to maintain consistent pricing strategies and communications across an ever-increasing number of products and outlets. For a broad variety of manufacturers that sell to consumers and businesses alike, this proliferation has made pricing more difficult but the rewards for managing it well much greater.

The proliferation of channels and the microsegmentation of customers have driven the typical consumer packaged goods (CPG) company to create new brands and stock-keeping units (SKUs) as it attempts to limit channel conflict, address unmet needs, and reach for underserved consumption occasions. In extreme cases, some CPG manufacturers with a number of brands and SKUs—selling through various channels at both regular and promotional prices across different geographies—have tried to manage as many as 20 million individual price points each year. In food service, where prices might move on a daily or weekly basis, each transaction may carry a unique price point, elevating the number of pricing decisions to more than 100 million. And sheer transaction volumes aren't the only issue. The introduction of new discount, rebate, and trade allowance...

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