Recovering from crisis: interview with the CEO of McKesson - The McKinsey Quarterly - McKesson - Organization

In April 1999, high-flying McKesson was laid low by accounting fraud committed in the medical-software business it had purchased just three months before.
In the succeeding months, McKesson named a new management team, and John Hammergren began the daunting task of transforming the culture of a badly damaged company.
In this interview, Hammergren explains how the crisis became a golden opportunity to remake the company along stronger lines.

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