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Featured Organization, Change Management Article, Creating organizational transformations McKinsey survey
Creating organizational transformations: McKinsey Global Survey Results

August 2008

If organizational transformations are to succeed, change can’t be thought of as a single, standardized process.

Featured Organization, Change Management Article, Rapid transformation of sales force
Rapid transformation of a sales force

August 2008

Taking a phased “university approach” to change helped one company transform its sales force—successfully—in 6 months rather than the usual 12 to 24.

Featured Organization, Change Management Article, new CFOs
Starting up as CFO

March 2008

There are a few critical tasks that all finance chiefs must tackle in their first hundred days.

The Archive

2007
Refocusing the sales force to cross-sell

December 2007

Many salespeople resist cross-selling, so management must address their misgivings head on and convince them of its benefits.

The CFO’s first hundred days: A McKinsey Global Survey

December 2007

Chief financial officers around the world describe their first hundred days on the job as a time when most received guidance, but many had difficulty devoting enough time to their top priorities.

Building an effective change agent team

November 2007

A carefully constructed change agent program is essential to any successful operational transformation.

Driving radical change

November 2007

Transforming an organization requires clearly articulated aspirations, as well as the ability to generate energy and new ideas.

The role of networks in organizational change Premium Content

April 2007

Companies shouldn’t focus so much on formal structures that they ignore the informal ones.

Leading change: An interview with TXU's CEO Premium Content

February 2007

C. John Wilder describes how economic thinking helped him lead TXU out of a regulated mind-set and toward competitive success.

The CEO's role in leading transformation

February 2007

The CEO helps a transformation succeed by communicating its significance, modeling the desired changes, building a strong top team, and getting personally involved.

Leading change: An interview with Sandvik's Peter Gossas Premium Content

January 2007

The head of Sandvik Materials Technology describes the challenges of getting more than 8,000 employees on board for a full transformation.

Leading change: An interview with the managing director of Tata Motors Premium Content

January 2007

Cost cutting was only the first step in transforming Tata Motors from a cyclical manufacturing company into a diversified powerhouse.

2006
Leading change: An interview with the CEO of Deere & Company

December 2006

Bob Lane details the steps his company took to engage the whole organization in an operational and cultural transformation.

When should CFOs take the helm?

November 2006

CFOs can bring much-needed skills to the CEO role, but the career path isn’t always a direct one.

A nonprofit goes for broke

September 2006

When the Atlantic Philanthropies decided to spend its entire endowment by 2020, it faced huge challenges—which it has so far managed successfully, providing an example for institutions contemplating transformative change.

Business and the art of transformation

August 2006

To understand how companies change, over the past year The McKinsey Quarterly talked with a number of successful executives about their experiences and insights.

Helping China's companies master global M&A Premium Content

August 2006

As they go global, their hardest challenge is to integrate the management of their domestic and foreign businesses.

Leading change: An interview with the CEO of Eni Premium Content

August 2006

Paolo Scaroni explains how he helped rescue two troubled businesses and now confronts what is in some respects a more challenging task: leading a highly successful one.

Organizing for successful change management: A McKinsey Global Survey

July 2006

Executives say energy and communication are essential for a successful business transformation.

Recovering from crisis: An interview with the CEO of McKesson Premium Content

May 2006

John Hammergren discusses his strategy to revive a wounded company.

2005
Leading change: An interview with the CEO of Barclays Bank

September 2005

John S. Varley speaks to why high performance doesn't necessarily mean a healthy company. Last in a series of interviews with leading executives on change management.

Leading change: An interview with the CEO of Banca Intesa Premium Content

August 2005

Corrado Passera explains his role in two successful corporate transformations. First in a series of interviews with leading executives on change management.

Leading change: An interview with the CEO of EMC Premium Content

August 2005

Joseph M. Tucci describes how to make change stick. Fourth in a series of interviews with leading executives on change management.

Leading change: An interview with the executive chairman of Telefónica de España Premium Content

August 2005

Julio Linares explains the design of the company's big turnaround program. Third in a series of interviews with leading executives on change management.

Leading change: An interview with the CEO of P&G

July 2005

Alan G. Lafley discusses how to stretch a company's aspirations without overpromising. Second in a series of interviews with leading executives on change management.

Leading a turnaround: An interview with the chairman of D&B Premium Content

May 2005

Allan Loren explains how he delivered double-digit earnings growth during each of the past four years and raised the company's value by more than 300 percent.

Managing overhead costs Premium Content

May 2005

To sustain improvements, companies must have an integrated perspective.

2003
Managing your integration manager Premium Content

June 2003

An integration manager can help make a merger more successful, but only if the top team knows how to choose and install one.

Refining Shell’s position in Europe Premium Content

June 2003

Two senior executives of Europe’s largest fuel marketer explain how it experienced a huge reorganization.

The psychology of change management

June 2003

Companies can transform the attitudes and behavior of their employees by applying psychological breakthroughs that explain why people think and act as they do.

Untangling underperformance Premium Content

June 2003

Don’t try to fix problems before you understand the complex relationships among them—and their causes.

Asia’s banking maverick

February 2003

The CEO of South Korea’s largest bank discusses his plans to turn it into a world-class financial institution.

2002
Helping employees embrace change Premium Content

November 2002

Managing change is the responsibility of everyone in the corporation—from senior managers on down.

Riding the pharma roller coaster Premium Content

November 2002

In an industry in which many mergers have failed to create value, Fred Hassan has used them to take Pharmacia into the pharmaceutical big leagues. Here he explains how.

2001
An outsider takes on Japan Premium Content

February 2001

Just a year after its biggest loss ever, Nissan Motors reported the largest net profit in its history. Read our interview with the man who led Nissan’s spectacular 19-month turnaround, Carlos Ghosn.

2000
Corporate transformation without a crisis

November 2000

The art of leading deep corporate change can be learned. The trick is to help each member of the company discover a new reality.

1998
Managing Metamorphosis Premium Content

May 1998

Must all companies eventually vanish? Ideas borrowed from evolutionary theory can help companies survive and thrive.

Why are service turnarounds so tough Premium Content

February 1998

Because you are trying to balance customer satisfaction, employee morale, and shareholder returns. It’s very easy to start a vicious cycle of deteriorating performance. Taking out the right costs.

1997
All I ever needed to know about change management I learned at engineering school

May 1997

You don't just "build" the organization, you make it "go round and round." "Give me a lever," he said, "and I will move the world." Is your change exothermic or endothermic?

1996
Is simulation better than experience? Premium Content

February 1996

The school of "hard knocks" doesn’t teach much if cause and effect are blurred. Collapsing time and space may be the best way to change people’s understanding and behavior. New software makes it easier to design games.

Real change leaders Premium Content

February 1996

Change leaders might not be who you think they are. While most good managers try to keep things under control, real change leaders are determined to shake things up.

1995
Designing change programs that won’t cost you your job Premium Content

November 1995

To transform performance, first know yourself. Most leaders of change are imperfect and far from objective. There are three kinds of levers you can pull. Setting up chain reactions that release rather than use energy.

Shaping a strategy for change Premium Content

May 1995

Creating a strategy for change before selecting individual change initiatives raises the odds of success in corporate transformations.

1994
How to make reengineering really work Premium Content

May 1994

Companies often squander their energies on attractive-looking projects that fail to produce bottom-line results.

1993
Immoderate redesign Premium Content

February 1993

Effective redesign programs balance tightness of focus with lofty ambitions for performance improvement.

Keeping CPR on track Premium Content

February 1993

Getting the full value from core process redesign means being able to tell—early—when efforts wander off course.

Leading organizational transformations Premium Content

February 1993

The leader's role is to turn separate initiatives into a balanced, integrated program of change.

The power of process redesign: A Roundtable discussion with John Hagel, Richard Heygate, Rod Laird, and Greg Prang Premium Content

February 1993

A report from the new front lines in the battle to improve organizational performance.

1992
Creating the learning organization Premium Content

February 1992

An interview with Peter M. Senge author of The Fifth Discipline: The Art & Practice of the Learning Organization.

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