Article at a glance:

An upgrade for the Indian IT services industry

• India's offshoring specialists have grown dramatically in the past decade, but they will need to raise their game to maintain the same torrid pace.
• Among the many challenges are increased competition from established global IT services companies, a shortage of workers fluent in European languages, and the rise of rival offshoring destinations.
• To respond, Indian companies must grow beyond their roots, building global organizations that can serve multinational clients anywhere in the world, and evolve to offer higher-value-added services.
• The possibility of a virulent offshoring backlash in Western countries is a wild card that could hinder the growth of Indian IT services companies.