November 2007
To get the most out of the purchasing function, top-performing companies redefine its role and ensure that its goals align with corporate strategy.
Abstract
November 2007
As the country merges into the world economy, best practice in China will become best practice globally, products developed in China will become global products, and industrial processes developed in China will become global processes.
Abstract
November 2007
A carefully constructed change agent program is essential to any successful operational transformation.
Abstract
September 2007
For pharmaceutical and medical-product companies, adopting world-class manufacturing processes can create a competitive advantage by reducing regulatory risk and production costs.
Abstract
August 2007
Many nonmanufacturing sectors are rapidly adopting lean techniques. Soon they will no longer be a differentiating factor in themselves; the important thing will be how well you implement them.
Abstract
July 2007
Real-time information can help companies manage “invisible” employees.
Abstract
April 2007
In a buoyant economy, the next recession seems far off. But managers who prepare during good times can improve their companies' chances to endure—or thrive in—the eventual downturn.
Abstract
February 2007
Services operations are variable, and measuring their performance is complex. But a company can raise their productivity by managing demand, assigning tasks by the cost of resources, and increasing labor's efficiency.
Abstract
September 2006
Dividing IT into demand and supply organizations helps companies realize the full potential of their IT investments.
Abstract