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Unchained melody

The digitization of music has industry execs in a twist.

FEBRUARY 2001 • Brett May and Marc Singer

What will happen to the major record labels when all of the music ever recorded becomes available on the Internet? Will music listeners—that is, pirates—continue to pay $15 for a compact disc at the store? Will the industry survive when they don’t? In reality, record labels may have little to fear in the long run. Smart ones may eventually turn to a subscription-based delivery model not unlike that of today’s cable television companies. If this happens, the global $40 billion retail music industry might well double in size.

The times they are a-changin’

These are what the Chinese might curse as "interesting times" in the music industry. Some scary economics for its participants lie behind that understatement.

Most of the money consumers pay for CDs and audiocassettes covers "interaction costs," such as manufacturing and distribution, which are not directly associated with the production of the master copies of the music. As a result, the industry’s value chain—the activities through which music is recorded and distributed—is ripe for change. Consider the total delivered cost of a CD (Exhibit 1): nearly two-thirds comes from activities directly threatened by digital distribution over the Internet.

  1. Music conveyed over the Net doesn’t require the...

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