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Information Technology, Management Article, supply demand IT
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Splitting demand from supply in IT

  • Companies can get more productivity from their IT investments by setting up demand organizations that coordinate development requests between businesses and IT suppliers.
  • These demand organizations also coordinate requests across business units, thereby helping companies to avoid duplication and to achieve greater economies of scale.
  • Besides managing the suppliers and development projects, demand organizations should control business processes that are increasingly dependent on IT.
This article contains the following exhibits:
  • Exhibit 1: When business units work directly with IT, they often set up their own enterprise systems. Creating a unified demand organization can simplify the interface with the IT supply group.
  • Exhibit 2: The demand organization takes the lead in evaluating business processes and envisioning new applications, while the IT supplier manages the design, build, and test phases.
About the artwork:

Illustration by Brad Yeo

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