forgot password?

  • Visitor Edition

 

Information Technology, Management Article, operating financial istitutions
Article at a glance:

Better operating models for financial institutions

  • Financial institutions are under pressure to expand their business volumes while maintaining or reducing the cost of transactions.
  • Operations and IT executives in the financial industry typically respond by implementing discrete cost reduction or performance-enhancing measures, such as offshoring and lean techniques.
  • A more effective transformation will come if financial institutions redesign the operating model they apply to their processes from end to end, from customer interface to back-office transactions.
This article contains the following exhibit:
  • Exhibit: A comprehensive approach can deliver lower unit costs at higher volumes while increasing quality.

This article is part of a special section on improving operations in banking institutions. A related article, "Merging bank operations across borders," takes a look at successful operating models in cross-border banking mergers.

register now to read this article

Additional Thinking

This Week's Featured Article
Strategy, Globalization, How corporate China is evolving
How corporate China is evolving

China’s business landscape is changing rapidly. So must the way we comprehend it.

Abstract

Search full site

Register now. It's free and easy.

As a free member you can also:
  • Read hundreds of free articles
  • Receive e-mail newsletters and alerts
  • Search our archives

Simply fill in this form

View our privacy policy.

First Name* Last Name* Company* Job Title*

We will not share your e-mail.
See details.

E-mail* Password* Confirm Password*

*Required