Article at a glance:

Better IT management for banks

• McKinsey research into the IT operations of banks in Europe, Asia, and Latin America identifies practices that help leading institutions get the most out of their technology investments.
• Some measures that bank managers assume are important, such as scale and levels of IT investment, turn out to be less critical.
• Far more important is the way a bank’s IT unit forms its technology strategy together with the business. Leading banks also take a more disciplined approach to IT architecture, create standardized platforms, and wring more business value from technology investments.