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Information Technology, Applications Article, sales management
Article at a glance:

Life insurers look to IT

Life insurers are finding that sound investments in IT can help them cut costs. A recent survey shows that two technologies—distribution- and compensation-management automation and straight-through processing—are best at helping insurers to monitor their sales performance and to improve their productivity.

The take-away

Executives agree that the life insurance industry is behind the technology curve. Focusing on fewer critical initiatives and establishing real accountability for the successful implementation of projects will go a long way toward recapturing some of the lost profitability of life insurers.

This article includes the following exhibits:
  • Exhibit 1: US life insurers' technology priorities
  • Exhibit 2: Widespread capabilities of distribution- and compensation-management technology
  • Exhibit 3: How effective are companies at implementing technologies?

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