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Health Care, Strategy & Analysis Article, consumer directed health plans
Article at a glance:

What employees think about consumer-directed health plans

  • A survey of US health care consumers indicates that consumer-directed health plans (CDHPs) encourage consumers to be more value conscious. The plans may even promote behavior that leads to better long-term health.
  • Still, a majority of respondents say they need more information to make purchasing decisions, and some fear the possibility of greater financial risk.
  • Employers, health providers, and insurers must rise to these challenges by providing patients with better, more accurate information and by educating consumers.
This article includes the following exhibits:
  • Exhibit 1: More conscious consumers
  • Exhibit 2: CDHP members look for value
  • Exhibit 3: A heightened interest in wellness

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