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This article is part of a McKinsey Quarterly package on the new Chinese consumer. To read the other articles, please select from the following choices:
Building brands in China China's emerging consumers are rushing to buy name brands but show little loyalty to individual labels. A closer look at these shoppers' behavior suggests ways to counteract their fickleness.
Understanding China's teen consumers Teens in China influence the spending of hundreds of billions of renminbi annually, but don't expect them to mirror their counterparts in developed markets.
The value of China's emerging middle class Faster than many companies expect, a massive middle class could dominate China's urban markets.
Lessons from a global retailer: An interview with the president of Carrefour China A retail veteran discusses what he's learned after years of running hypermarkets in Taiwan and China.
Shaping China's home-improvement market: An interview with B&Q's CEO for Asia This British retailer finds that keeping up with the changing Chinese customer is the biggest challenge.
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